Our client, a global industrial manufacturer headquartered in Europe, took a commercial decision to withdraw its production from Australia and New Zealand and, engaged deliberatepractice as their partner to assist them with the closure of their Australian and New Zealand sales offices.
Our services provided end to end project management and expert advice on managing all people aspects of the closure that included:
1. Pre Announcement day
• Advice on restructuring including compliance with the Australian Fair Work Act and New Zealand employment requirements
• Advice and review of all internal communications
• Line manager training on conducting effective separation interviews
• Advice with regard to the right level of outplacement support for all affected employees
• Review of all affected employee documentation
2. Announcement day
• Individual consultant support onsite on announcement day for all affected employees and managers
• Debriefing with management
3. Post Announcement day
• Individual outplacement support for all affected employees across Australasia
• Client monthly reporting on progress and outcomes of outplacement participants
Outcomes
Our client partnership approach and expert advice and services delivered a smooth transition without incident or litigation which reflected positively on the company.
All affected employees were treated fairly and with dignity and achieved satisfactory re-employment in line with their career goals on the same or a better salary, with our outplacement support , within 12 weeks of exiting.
Overall, all stakeholders were extremely satisfied with the results and our services to the extent that the Head Office in Europe felt that the Australasian deliberatepractice planning and implementation approach should be a model for their global business.